Help & FAQFor Merchants
GoJB support
Quick answers, without guesswork.
These answers describe the current MVP. Provider-dependent features are labelled honestly inside the app.
Frequently asked questions
Can I browse without signing in?
Yes. Discovery, search, public merchant pages, current public deals and journey source links remain available to guests. Sign-in is requested only for account features such as durable saves and private trips.
Does GoJB take payments?
No. GoJB does not process checkout, hold money or provide a wallet. Offer QR codes only present and validate an eligible promotion with the participating merchant.
How does Near Me use my location?
Location is requested only after you choose the location action. GoJB does not use precise background location, and you can always select a JB area manually.
Are journey times live?
Only information backed by an approved current source is shown as current. If a reliable feed is unavailable or stale, GoJB says so and links to official sources instead of estimating a live status.
Still need help?
Report incorrect listing information or submit a privacy request through GoJB's audited support workflow.